FAQs

After a major insurance loss (flood, fire, etc.), insurance adjusters and contractors rely on Prism Specialties to help restore (rather than replace) specialty items inside a home or business.

Prism Specialties focuses on three main areas of expertise: Art, Electronics, and Textiles. Our additional services include Commercial (large machinery, for example) and Document restoration.  We know that it’s an emotional and stressful time when we get involved, so we calmly and professionally guide our clients through the entire protection and restoration process of their most precious and important possessions.

A franchisee will start each morning by greeting and managing their team with a focus on building a culture of care for the customer. The rest of the day typically includes creating job estimates and working on financials, performing sales and marketing activities, nurturing relationships with insurance providers and contractors, and managing production and staff. From time to time, you will interact with other franchisees to cooperate and give advice.

Prism’s field-tested team offers comprehensive support to our franchisees before the store is open through Prism University, a virtual and ongoing training program, and Jumpstart, a detailed onboarding process. As a franchisee, you will hold weekly, monthly, quarterly, and yearly alignment and coaching meetings with your designated operations consultant. Our team of marketing professionals work with you to build an effective marketing plan, from local events to social media to digital advertising and sales support.

Costs and fees vary depending on how many service lines you’ll offer in your territory (1, 2, or 3 lines including Art, Electronics, and Textiles.) Start-up costs can range from $149,999 to $322,297 and ongoing royalty is 7% (plus 2% for marketing). During a mutual discovery process, our franchise development team will walk you through these figures and review all costs associated with the franchise in Item 7 of the brand’s current Franchise Disclosure Document (FDD).

Not many people do what Prism Specialties can do! Prism is unique from other restoration franchises because it is an end-to-end service provider focusing on contents-only for other business (B2B). With over 30 years of experience, we tackle projects others can’t and offer the industry’s best customer service along the way. A plus? Franchisees do not need prior restoration experience to own a Prism Specialties franchise.

As part of the mutual discovery process, we’ll work together to establish your business in a primary area of responsibility with a minimum population of 1.5 M and a maximum of 2 M. This will include specified zip codes for which you can exclusively market and operate the service lines of your business. We will not establish, operate, or license another franchise with the same service offerings in your territory. For more details on your territory, contact us here.